Booking/Cancellation Policy

BOOKING POLICY

 

• All services require a 20% deposit to ensure a booked time slot. Deposits are applied towards the total cost of your booked service.

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CANCELLATION POLICY 

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• We ask that you please reschedule or cancel at least 48 hours (2 days) before the beginning of your appointment.

• Deposits are transferable to rescheduled appointments made in accordance with our policy.

• No Shows, Cancellations and Reschedules less than 48hours (2 days) from the start of your appointment time will forfeit your deposit.​​

 

- TO CANCEL any appointment or TO RESCHEDULE less than 48hours: email us at: hello@32diamonds.ca 

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If you have any questions about the cancellation policy, please email us at support@32diamonds.ca​

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Upon booking an appointment, all customers or clients agree to these terms, conditions and policies by using or being on the website 32diamonds.ca 

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