Refund Policy

​TEETH WHITENING SERVICES 

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• Due to the nature of the service being performed, Whitening services cannot be refunded if the client is dissatisfied with results, as results vary for each person and are not guaranteed. 

 

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TOOTH GEM SERVICES

(Only Applicable to Semi-permanent tooth gems.) 

 

• Any Tooth Gems that have fallen off within a month of placement can be refunded or replaced with a gem of equal value at no additional cost with the exception that the loss of tooth gem was not caused by accidental error or intentionality of client (determined by an oral assessment).

• Outside of the month warranty, tooth gems are not refundable. (Some exceptions by apply on a case by case basis)

• To begin the refund or replacement  process, please email us at refunds@32diamonds.ca 

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For Applicable Refunds: It will take your bank some time to process and post the refund. If you have not yet received your refund yet in a reasonable time frame, please contact your bank or credit card company. If you have done all this and still have not seen your refund, please contact us at support@32diamonds.ca

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If you have any questions about the refund policy, please email us at support@32diamonds.ca​

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Upon booking an appointment, all customers or clients agree to these terms, conditions and policies by using or being on the website 32diamonds.ca