Privacy Policy

This Privacy Policy describes how 32diamonds.ca  (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a booking or purchase from the Site.

 

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to address a concern, please contact us by email at support@32diamonds.ca 

 

In this Privacy Policy, we refer to any information about an identifiable individual as “Personal Information”. Below is a list of Personal information we collect: 

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Device info:

We collect this information to load the Site accurately for you and perform analytics on the Site to optimise our Site. Such Personal information include IP address, email and other contact information. Time zone, and how you interact with the Site. We utilize essential cookies on our site. This is necessary for certain actions to take place on our site. Without these cookies being used, visitors will not benefit from some of the services our site may offer. Non-essential cookies may be used on our site and can be managed by the viewer/customer/user. This includes, but are not limited to, cookies used to analyse user behavior or display personalized ads.

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Order Info:

We collect this information to complete the process of an order or booking, send an order and/or  booking confirmation, fulfill shipping, and to communicate with you. With your permission we also collect information to send you promotional advertising related to our products or services we believe you will be interested in, as well as, posting tasteful and relevant photos of your service to promote our products and services on our website and social media platforms. 

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Specifically, we collect and retain details on payment information (name, billing address, shipping address (if applicable) and credit card numbers), client address or preferred location in regards to booked services, information regarding relevant health conditions in relation to particular services, and contact information (email and phone number) to communicate with you. We may collect additional information if you contact us for support. We retain and own photos and videos created by 32DIAMONDS INC. (all rights reserved) in the event that consent has been obtained from the client.  

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Third Parties:

We (Our Website) is hosted by Wix, thus we share your “Personal Information” to achieve the purposes  mentioned above in the Privacy Policy. In addition we operate with a Booking and POS System (SquareUp) that retains necessary personal information to book appointments and process in-person transactions. Read their policies for additional information. 

 

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We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

After you have placed an order or booked a service through the Site, we will maintain your Order Information for our records until you ask us to delete this information. `

 

This privacy policy may be updated at any time to reflect changes to our practices or operations, and/or legal and regulatory declarations. 

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Upon purchasing or booking an appointment, all customers or clients agree to these terms, conditions and policies by using or being on the website 32diamonds.ca 

 

If there are any questions regarding this privacy policy you may contact us at support@32diamonds.ca